FAQs
Location​
​Where are you based?
We are based in Edinburgh, Scotland.
Our storage facility is in Livingston.
​
​
Pricing & Shipping​
Are shipping costs included in the price?
Yes — all our prices include free UK mainland delivery. The price you see is the price you pay.
​
How is delivery arranged?
We work with trusted specialist couriers to ensure safe and reliable delivery for every item, from small decorative pieces to large furniture. Each piece is handled with care to reach you in excellent condition.
​
​Do any areas incur additional costs?
Delivery to Scotland, the Highlands, islands, and other remote areas may require a small additional charge. We’ll always confirm this before dispatch and keep costs as low as possible.
​
Do I need to arrange delivery myself?
No — once you’ve placed your order, we’ll contact you to confirm details and arrange a convenient delivery date and time.
​
​​
Do you offer UK-wide delivery?
Yes — we offer free delivery across the UK mainland.
​
How are larger items delivered?
Larger items are delivered using our trusted specialist couriers, while smaller pieces are sent safely by post or parcel service.
​
​Can I use my own courier or collect in person?
Absolutely. You’re welcome to arrange your own courier or collect directly from our Edinburgh location by appointment.​
​
Do you ship internationally?
We don’t currently offer international shipping as standard, but we’re happy to discuss options for overseas delivery on request.
​
​Who can I contact about delivery?
If you have any questions about your order or delivery arrangements, please get in touch — we’re always happy to help.​​​